Shipping & Delivery

NOTE: Due to COVID-19, your order may experience shipping delays. Please allow extra time for your order to arrive. We appreciate your patience and understanding.

Custoarmor delivers worldwide free of charge via GlobalEco that normally takes 3-5 weeks to deliver. If you want faster delivery service, please choose GlobalExp at Checkout that has a guaranteed 10 days delivery time after the mats are done in production. 

By making a purchase you understand that you may be liable and have to pay customs duty/tax on the product before it can be delivered to you in your country. This is your responsibility to acknowledge and understand this message before making a purchase. These duties are out of our control. 

We try our best to manufacture your product in the quickest time possible. On average you can expect to receive your order in 14 business days, depending on your location, that time can be shorter or longer. However, please note that due to high demand of our products the delivery time might be longer. If you are concerned about any delivery times, please contact us at hello@custoarmor.com.

Uncollected parcels:

If you fail to pick up your parcel when delivered and the parcel is returned to our Custoarmor warehouse there will be a $75 USD reshipping charge. In this case re-delivery can take up to another 30 days (return time plus reshipping time).

If you do not wish to wait another 30 days for your order to be redelivered only a partial refund will be offered after all production and initial shipping costs have been deducted. As all our products are custom made and have no resale value, the partial refund will be 50% of the total amount of the original price to cover materials, workmanship and shipping costs for your custom order.